Terms & Conditions
Thank you for choosing Yoga with Chelsie. These policies are intended to keep booking, payment, scheduling, and services clear and consistent for everyone.
By booking a service, you acknowledge and agree to the policies applicable to your booking.
Booking & Confirmation
Submitting a booking request or selecting an available appointment time does not confirm or reserve your session.
Payment must be received according to the payment terms provided at the time of booking.
Once required payment has been received, a booking confirmation will be sent to you. Your session is not confirmed until you have received this booking confirmation.
Until payment is received and a booking confirmation has been issued, the requested date and time may remain available to other clients.
Please make sure the contact information provided when booking is accurate so you can receive your booking confirmation, reminders, and any important updates regarding your session.
Bookings made within 24 hours of the requested start time are subject to availability and require payment at the time of booking unless otherwise agreed upon.
Payment Terms
Payment is due according to the price listed or quoted at the time of booking.
Certain services, private sessions, group bookings, events, or special appointments may require a deposit or full payment in advance.
When advance payment is required, payment must be received by the deadline stated on your invoice or booking confirmation. If no separate deadline is provided, payment is due at least 24 hours before the scheduled start time.
Bookings made within 24 hours of the scheduled start time must be paid in full at the time of booking unless otherwise agreed upon.
If required payment is not received by the applicable deadline, the booking may be considered unconfirmed and released without further notice.
Yoga with Chelsie is not required to prepare for, travel to, or provide an unpaid or unconfirmed session.
Payments and deposits are non-refundable except as specifically provided under the Cancellation & Rescheduling Policy.
Cancellation & Rescheduling
I understand that plans can change. Please provide as much notice as possible if you need to cancel or reschedule.
Client Cancellations
Cancellations made at least 24 hours before the scheduled start time may be rescheduled or, when applicable, issued a credit toward a future service.
Cancellations made less than 24 hours before the scheduled start time are considered late cancellations. Payments and deposits associated with late cancellations are non-refundable and non-transferable.
Rescheduling
Requests to reschedule must be made at least 24 hours before the scheduled start time and are subject to availability.
When sufficient notice is provided, payments or deposits may be transferred to the new date.
A booking may be rescheduled one time unless otherwise agreed upon.
Requests made less than 24 hours before the scheduled session may be treated as a late cancellation, and a new booking and payment may be required.
Cancellations by Yoga with Chelsie
In the rare event that Yoga with Chelsie needs to cancel a confirmed session, you may choose to transfer your payment to another available date or receive a refund for the affected service.
Private & Group Bookings
Private and group sessions are reserved specifically for the individual or group that booked them.
Pricing is based on the service, session length, location, expected number of participants, and any additional services agreed upon at the time of booking.
If your group size changes, please provide notice as soon as possible. Additional participants may result in an additional charge when your original quote includes a participant limit.
A reduction in the number of participants does not necessarily reduce the agreed-upon booking price.
Significant changes to the location, group size, requested services, or session length may require an updated quote.
The person making a group booking is responsible for communicating relevant booking information and policies to their group.
Late Arrivals & No-Shows
Late Arrivals
If you or your group arrives late, I will make every reasonable effort to provide the session within the remaining scheduled time.
Sessions generally cannot be extended beyond the original end time because other appointments, travel, or commitments may follow.
The full session price still applies when a session is shortened due to client or participant lateness.
No-Shows
Failure to attend a confirmed booking without notice is considered a no-show.
Payments and deposits for no-shows are non-refundable and non-transferable.
A new booking and payment will be required to schedule another session.
Outdoor Sessions & Weather
Outdoor yoga and wellness services are dependent on safe and reasonable weather and environmental conditions.
Conditions such as rain, thunderstorms, extreme temperatures, smoke or poor air quality, unsafe ground conditions, or other environmental concerns may require a session to be modified, relocated, rescheduled, or canceled.
When possible, an appropriate indoor or covered backup location may be used.
Weather-related decisions will be made with participant safety and the ability to reasonably provide the scheduled service in mind.
If Yoga with Chelsie determines that conditions are unsuitable for the scheduled service, available options may include rescheduling, relocating the session, or receiving a credit toward a future service. In some cases, full refunds will be issued.
Participation, Waivers & Safety
Yoga and related wellness activities involve physical movement and may carry a risk of injury.
Participants are encouraged to listen to their bodies, move within their personal abilities, and choose modifications or rest whenever needed.
Please communicate any relevant injuries, limitations, pregnancy, mobility concerns, or other circumstances that may affect your ability to safely participate.
Participation is voluntary, and participants are responsible for determining whether an activity or movement is appropriate for them.
Certain services may require completion of a waiver or consent form before participation.
Minors must have authorization from a parent or legal guardian when required.
Yoga instruction and wellness services are not a substitute for medical diagnosis, treatment, physical therapy, or other licensed healthcare services.
Sensory Body & Scalp Tracing
Sensory body and scalp tracing is a relaxation-focused wellness experience and is separate from massage therapy, medical treatment, or other licensed healthcare services.
The experience may include gentle, non-invasive sensory techniques using hands and/or appropriate tools over agreed-upon areas of the body, scalp, hair, or clothing.
Client consent and comfort are required throughout the experience.
Before the service begins, clients will have the opportunity to identify areas they are comfortable or uncomfortable having included.
Clients may change their preferences, request that an area be avoided, ask for a technique to stop, or end the service at any time.
No intimate areas are included.
Services are provided within the scope of the service described at booking and are intended for relaxation and sensory wellness purposes only.
A separate consent or waiver may be required before receiving this service.
Photography & Media
Photos or videos may occasionally be taken during classes, events, or special sessions.
Participation in photography or video is optional.
When identifiable images are intended for promotional, website, or social media use, permission will be requested as appropriate.
If you prefer not to be photographed or recorded, please communicate this before the session or event.
Private sessions will not be intentionally photographed or recorded for promotional purposes without permission.
Emergencies & Exceptional Circumstances
I understand that genuine emergencies and unexpected circumstances happen.
Exceptions to cancellation, rescheduling, payment, or other policies may be considered on a case-by-case basis at the discretion of Yoga with Chelsie.
An exception made on one occasion does not waive or change the policy for future bookings.
Policy Changes
Yoga with Chelsie may update these policies as services, booking procedures, locations, or business needs change.
The policies in effect at the time of booking will generally apply to that booking unless otherwise communicated.
Questions about a policy or how it applies to your booking are always welcome before completing your reservation.
By booking or attending a class, workshop, or event with Yoga with Chelsie (an entity of On the Skye), you acknowledge and agree to the following:
- Health & Safety: Yoga, sound baths, and wellness activities are not a substitute for medical care. Consult your physician if you have medical conditions, injuries, or concerns. You participate at your own risk.
- Assumption of Risk: Participation may involve physical activity, outdoor conditions, equipment use, or travel. You accept all risks, including injury, illness, allergic reactions, or exposure to weather.
- Personal Property: Yoga with Chelsie and On the Skye are not responsible for lost, stolen, or damaged personal items.
- Liability Waiver: You release Yoga with Chelsie, On the Skye, and their instructors, assistants, and collaborators from any liability for injury, accident, or loss during participation.
- Media Release: Classes or events may be photographed or recorded. By attending, you consent to your image being used for marketing unless you notify us in writing prior.
- Refunds & Cancellations: Refunds or rescheduling are subject to our Terms & Conditions. Late cancellations may incur fees.
Terms and Conditions